FAQ

Home healthcare is care given directly to a patient in their home. This type of care is provided by  Home Health Aides and Certified Nursing Assistants.  Home healthcare services can be   given in a private home, an adult living facility or any care facility.

Home healthcare helps individuals live independently for as long as possible, given the limits of their medical condition. It covers a wide range of services provided in the home. It usually involves helping   with activities of daily living such as bathing, dressing, eating, and toileting. Or it may include assistance with cooking, cleaning, other housekeeping chores, and reminders about  one’s daily regimen of medications.

The primary benefit of home healthcare for the elderly is that it can be given in the   patient’s residence, whether that  be a private home, adult foster home, assisted living or residential care facility, memory care facility, or long-term nursing home. By giving  care directly to the patient, expensive hospital bills can be avoided.

Family members are encouraged to be active participants in the planning process to help set and meet goals, working with home health care professionals for the benefit of the patient.

Additional benefits of home health care for seniors include:

• Faster recuperation and recovery from illness or injury
• Improved independence 
• Maintaining or improving of current condition or level of function
• Regaining self-sufficiency in the home
• Slowing of the decline of serious conditions
• Better symptom management

• Care is given in  patient’s residence (either a home or facility)
• Care services are provided by skilled professionals
• Patients regain independence and self-sufficiency at home
• Care is typically less expensive than hospitalization or a long-term nursing home

The family and patient decide what best fits their needs for times, duration and days of care.

The frequency and type of home health visits are based on your personal plan of care. You may adjust your  care as necessary, increasing or decreasing the number of visits or services provided, in order to provide you with the best home healthcare for your needs.

Yes, Goldstar Home Healthcare is licensed by the Agency for Health Care Administration.  

Yes, All aides are required to undergo a background check and health examination before being hired.

Home health care services are available 24 hours a day, seven days a week, 365 days a year depending on the needs of the patient.

Home healthcare is an essential, integral part of healthcare today, enabling people to receive care within their own homes, rather than staying in a nursing or rehabilitation facility. Home healthcare allows a patient to heal in the comfort of their own home and experience better outcomes.

Home healthcare also offers significant peace of mind to family members who are often working hard to find balance in their own active lives, but feel the pressure of needing to take care of a loved one.

At Goldstar Home Healthcare we bring exceptional care to your home. Our compassionate and patient caregivers are a dedicated team of professionals     the patient to have safety, comfort and security in their own home. 

Each aide is not only highly qualified but also handpicked for their passion and proven track record in providing outstanding care.

Our promise to you is not just in meeting your healthcare needs but in exceeding them with a level of personalized service that is unmatched. We pride ourselves on meeting the unique needs of each client.

With Goldstar Home Healthcare you are choosing more than just a provider; you are choosing a partner in health who values the well-being of your loved ones as much as you do. Experience the peace of mind that comes with knowing you are in the hands of the area’s top healthcare caregivers. Compassion, trust, care, and expertise—right at home.

Goldstar Home Healthcare proudly provides services throughout Broward and Palm Beach counties.

The cost of home health care varies depending on the type and amount of care required.Additionally, the extent of care needed can range from four hours a day to around-the-clock care. For a precise estimate tailored to your specific needs, please contact our office at 954-859-6301.

Goldstar Home Healthcare offers significant flexibility, allowing you to choose just a few hours of care daily instead of the continuous supervision required in a residential facility. This means you only pay for the care you actually want and need, received one-on-one in the comfort of your own home. This flexibility makes it possible to perfectly align the services with your needs and schedule.

Goldstar Home Healthcare is not a provider for Medicaid or Medicare. However, we do accept long-term care insurance and private pay for clients needing home care services.

We have implemented stringent measures to ensure the highest quality of care. We meticulously screen every applicant through background checks, and carefully evaluate their educational and caregiver experience and references before hiring.  Most of our caregivers have been with us for years and we know they are experienced, compassionate and dependable.  Additionally, our caregivers are required to undergo pre-employment health screenings.

With over 12 years of experience in providing elderly care in Florida, our agency undergoes a bi-annual state evaluation to identify any potential deficiencies. Goldstar Home Healthcare has consistently passed these Florida state examinations. We hold full licensing. If you’re seeking dependable and trustworthy elderly care in Florida, our agency boasts a long-standing record of patient satisfaction.

Absolutely, you have the flexibility to choose your caregiver or request a change if you’re not completely satisfied. We strive to ensure a good match between caregivers and clients but understand that sometimes adjustments may be necessary. If at any point you feel that your caregiver isn’t the right fit, please let us know. We will work closely with you to understand your needs and preferences and will do our best to assign a new caregiver who better aligns with your expectations. Your comfort and satisfaction with our services are paramount.

Goldstar Home Healthcare offers a streamlined process to get started. Initially, by phone we gather most of the necessary information directly from you. Following this, we arrange an in-home consultation to develop a care plan with your input that will direct the caregiver’s actions to assist you. Once the admission process is complete, we assign your caregiver and establish a schedule to begin services based on your individual needs.

During the admissions process, we conduct an in-home assessment to evaluate the client’s potential needs and the physical setup of their home. This assessment helps us identify the necessary homemaking, personal care, and health services required. We have adopted a very personalized approach to ensure the highest quality care.

Yes, we provide 24/7 care. We can also provide live-in care, as needed.

Yes, we do take long term care insurance. If you are a policy holder you can contact us and give our care team your policy and we can assist you with the rest.  

Our agency takes client confidentiality and privacy very seriously. We adhere to all HIPAA (Health Insurance Portability and Accountability Act) regulations to protect personal and medical information. All our staff are trained in privacy protocols and are committed to maintaining the highest standards of discretion.  

Goldstar Home Healthcare has been caring for patients in Broward and Palm Beach counties for 12 years.  We are state licensed and have an excellent team of compassionate and experienced caregivers. We provide dependable, affordable,  short-term and long-term in-home healthcare.  

Absolutely!! Our friendly and professionally trained care coordinators and caregivers can respond to your immediate needs.

It depends on your specific insurance policy. An experienced care coordinator can determine what services may be covered by your private health insurance or long-term care insurance on your initial consultation call.

Yes. We can accept an assignment of benefits and process the claim directly with the insurance company.

Goldstar Home Healthcare strives to offer the best in personalized care services.

Whatever your exact needs, our caring and compassionate staff are here for you.